Dealer Name: Auto Pro X Ltd
In compliance with GDPR (General Data Protection Regulations), Auto Pro X Ltd is committed to ensuring that your privacy is protected. This policy sets out how Auto Pro X Ltd uses and protects any information which you give Auto Pro X Ltd when you use our website or interact with us through any other channel, including over the phone, in our premises, through our sales and servicing department, social media, and otherwise.
Dealer name is registered with the Information Commissioner’s Office (ICO) under number ZB878947.
We may collect the following information:
Name & date of birth
Contact details & preferences including email & telephone numbers
Address & postcode
Vehicle details such as registration number
Employment details
Bank details and/or debit/credit card details
Other information relevant to the products/service you are interested in, including information about your circumstances for finance applications, information about vehicles you have owned, and information relating to funding your new vehicle.
We only use the information which you provide us for the following purposes:
To fulfil our obligations to you by providing the products/services you request from us
To respond to your requests either through the website or otherwise
To contact you about products and services if you wish us to do so
To resolve any complaints that may arise
To process payments
To assess and improve our customer service
To detect and prevent any unlawful activities
We may share your information with selected third parties including:
Couriers who help us deliver the product you order
IT service providers who help us manage our IT infrastructure
Finance companies and brokers where you want to obtain finance to facilitate your purchase
Debt collection agencies should there be an outstanding debt
Aftercare services such as our warranty providers
DVLA to register your vehicle, etc.
Solicitors, insurance companies, and accident repair centres
Police and law enforcement agencies when required to do so
We will keep your personal information for as long as we need it to provide the services and products you request from us. We may also keep it to comply with our legal requirements, resolve complaints, and enforce our rights.
The length of time that we keep your information will vary depending on the purposes for which we have it.
In any event, we will review what information we need on an ongoing basis and will only retain it for the minimum amount of time that we need it.
Your rights:
You have a right to access and receive a copy of all personal information we hold about you.
Contact us:
If you need additional information or explanation, contact:
FAO Data Protection Officer
Auto Pro X
2a Lissue Road
Lisburn
BT28 2SZ
Tel: 028 9099 5226
If you are unhappy about how Auto Pro X Ltd has used your information, you have a right to complain to the Information Commissioner’s Office (ICO):
Information Commissioner’s Office
Third Floor
14 Cormac Place
Belfast
BT7 2JB
Web: www.ico.org.uk
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
09:00 - 17:30
09:00 - 17:30
09:00 - 17:30
09:00 - 17:30
09:00 - 17:30
10:00 - 14:00
Closed